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Terms Of Service

Scoop 2 Doo,LLC  – Pet Waste Removal Services

Effective Date: July 1, 2026

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1. Services Provided

Scoop 2 Doo provides residential and commercial pet waste removal services. Service frequency, pricing, and service details are confirmed at the time of booking.

We reserve the right to refuse or discontinue service at any time due to safety concerns, access issues, or policy violations.

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2. Access to Property

By scheduling service, you confirm that Scoop 2 Doo has permission to access your property.

Customers are responsible for:

  • Providing safe and clear access to the service area

  • Securing pets indoors or in a safe location during service

  • Ensuring gates are unlocked or access instructions are provided

If we cannot access the yard, the visit may still be charged.

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3. Pet Safety & Behavior

Customers must inform us of any aggressive or reactive pets before service.

We reserve the right to:

  • Refuse service if a pet poses a safety risk

  • Require pets to be secured during visits

  • Cancel service without refund if conditions are unsafe

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4. Service Conditions

Service may be affected by weather, lawn conditions, or seasonal factors.

We are not responsible for:

  • Waste hidden by snow, leaves, or tall grass

  • Pre-existing yard conditions or damage

  • Delays due to weather or unsafe working conditions

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5. Scheduling & Cancellations

  • Recurring services follow a set schedule unless changed or canceled

  • One-time services must be scheduled in advance

  • Changes or cancellations must be made with reasonable notice

  • Missed visits due to access issues may still be charged

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6. Payment Terms

  • Subscription plans may be billed on a recurring schedule

  • Late or failed payments may result in paused service

  • Prices are subject to change with prior notice

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7. Satisfaction Policy

If you are not satisfied with your service, please contact us within 24–48 hours.

We may offer, at our discretion:

  • A return visit

  • Account credit

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8. Liability Waiver

Scoop 2 Doo is not responsible for:

  • Injury caused by unsecured pets

  • Damage due to unsafe property conditions

  • Pre-existing yard issues

  • Hidden hazards in grass or waste areas

By using our services, you agree to hold Scoop 2 Doo,LLC  harmless from claims related to normal service activities.

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9. Photos & Marketing

We may take photos of completed work for quality control and training.

Non-identifying photos may also be used for marketing purposes unless you request otherwise.

Customers may opt out of marketing use by contacting us.

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10. Service Refusal or Termination

We reserve the right to refuse or terminate service for:

  • Unsafe conditions

  • Aggressive pets

  • Harassment of staff

  • Non-payment or repeated payment issues

  • Inability to access the property

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11. Changes to Terms

Scoop 2 Doo may update these Terms of Service at any time. Updates will be posted on this page with a revised effective date.

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12. Contact Information

 Scoop 2 Doo,LLC
Phone: (980) 229-4656
Email: Scooptwodoo@gmail.com
Website: Scoop2doo.com

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